Riders with disabilities claim shoddy transit service in Detroit
Tuesday, January 26th, 2010From the Detroit News:
Disability rights advocates are threatening to file federal ADA complaints over Detroit’s para-transit service, saying they regularly encounter unkempt and poorly equipped vans and rude drivers who engage in reckless driving, don’t show up at the appointed time and place, and drop clients at the wrong addresses.
The complaints come as the city is engaged in an ongoing contract dispute with its para-transit provider, prompting city officials to hire taxicabs and van services while attempting to resolve the dispute. Veolia Transportation has sued the city in federal court for breach of contract and a claim of $5.4 million.
City officials charge that Veolia is fanning complaints against the city in an attempt to win speedy resolution of its claims.

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