From DiversityInc.com, a publication about diversity in business, a list of seven things you can NEVER say to people with disabilities. (The emphasis is theirs.) Developed with the participation of the National Organization on Disability (NOD) and the Disability Rights Education and Defense Fund, the list is just the right length to be posted on the office bulletin board.
Take note:
- “What’s wrong/what happened?” or “Were you born that way?”
- “Oh, if you just have faith, you can be healed.”
- Speaking slowly or loudly to someone who is in a wheelchair.
- “I don’t even think of you as a person with a disability.”
- “How do you go to the bathroom?”
- “But you look so good.”
- “Oh, you’re here, you must feel better.”
And that doesn’t even take into account the standard list of culturally insensitive words like “handicapped,” “retarded” and “slow” to refer to people with disabilities, or “compliments” like “you look so good.”
“These terms are unacceptable because they are linked to a history that the general public isn’t aware of,” says Nancy Starnes, vice president and chief of staff for the National Organization on Disability (NOD). “And just like there are terms that you don’t use for African Americans anymore, the same goes for people with disabilities.”
People actually say this stuff? Given that the Census Bureau reports that there are 11.8 million people with reported disabilities in the work force, surely we’ve got a lot of reliable correspondents out there. Readers, what have you heard? Tell us about your most memorable office interaction.
For inspiration, take a look at DiversityInc’s other lists of cringeworthy comments: